Natalie Pang Lee San (CC BY-SA 4.0).
Natalie is a senior lecturer at the Communications and New Media Department, as well as a principal investigator at the Centre for Trusted Internet and Community, both at the National University of Singapore.
What can be done?
We have to support initiatives to make internet access and literacy programs universal. I also think that we need to shift the discourse and the power towards a multi-stakeholder approach to data governance. Seeing how vulnerable populations become increasingly unable to exercise their choices, this has become a matter of urgency.
With high numbers of people lacking proper access to the internet in low income countries and communities, COVID-19 demonstrated how much the internet should, but is not, a universal right for all.